Faucet & Fixture Installation in Kachina Village, AZ

Faucet & Fixture Installation in Kachina Village, FAQ

My new faucet already drips, why?

Usually grit or scale in the cartridge from our hard water. We flush and reseat it, or replace the cartridge.

Can you install a fixture I bought?

Absolutely. We'll set anything you supply, and we'll flag it if it's not suited to our water.

My faucet drips constantly. Is it cheaper to repair or replace?

Usually a repair, if it's a quality brand. Most drips are a worn cartridge or a scaled aerator, and cartridges for Moen, Delta, Kohler, and Pfister are cheap and often warrantied for life. We only steer you toward a replacement when the faucet is a bargain-grade body where the parts cost more in labor than a new fixture.

Why do my faucets and showerheads keep clogging with white buildup?

That's hard-water scale, calcium and magnesium from Valley water at 16-20 grains per gallon. It builds up in aerators, showerheads, and cartridges. You can soak the removable parts in vinegar to dissolve it, but the long-term fix is a water softener, which keeps the scale from forming in the first place.

The shutoff valve under my sink won't turn. Is that normal?

It's common with older multi-turn stops. They seize up with mineral and corrosion and quit on you right when you need them. We recommend swapping them for quarter-turn ball valves during any faucet job, so the next repair is a quick local shutoff instead of killing water to the whole house.

Can you install a faucet I bought online?

Yes, we install customer-supplied fixtures. One honest caveat: real cheap online faucets often have plastic internals and proprietary parts that are tough to service later, so we'll point that out before we install. A brass-bodied unit from a major brand is the better long-term value.

What's a pressure-balancing shower valve and do I need one?

It's a valve that stops the sudden temperature swing when somebody flushes a toilet or runs water elsewhere, so you don't get scalded or hit with a cold blast. Modern code requires that protection. A step up is a thermostatic valve, which holds your exact set temperature even as household pressure moves around.

Is my water problem the district's responsibility or mine?

Generally the Kachina Village Improvement District is responsible for the mains and the meter, and you are responsible for the service line and everything from the meter into the house. That is the first thing we figure out when we come out, because there is no sense paying us for work the district should be handling. If it is on their side, we will tell you and you can call them.