From Ground Zero to your front door
Liberty Plumbing was founded by Tom Ford, an NYPD veteran who served on the Ground Zero search-and-rescue team after September 11. The discipline that defined those years, staying with the hard problem, refusing to walk away, doing the work right because the stakes are real, is the same standard Tom brought to plumbing in Arizona.
That is not a marketing line. It is how we run the business. When a job is straightforward, our technicians get it done quickly and cleanly. When a job is complicated, a slab leak no one else can find, a sewer line that needs a real diagnosis, a repipe other shops have walked away from, we stay until the problem is actually solved. That is the grit in SkillGrit™.
Why neighbors call Liberty
Most homeowners we meet have been burned before. They called a corporate chain and got upsold on repairs they did not need. They called a one-truck operator who could not fix the actual problem. They paid twice for the same job, once to diagnose it wrong and once to fix what got missed.
Liberty sits in between. We bring the diagnostic technology, certified technicians, and multi-location coverage of a big company, with the accountability, transparency, and craftsmanship of a family-owned shop. No runaround. No surprise invoice. No pressure into work that does not need to happen.
SkillGrit™, our approach to every job
Diagnose the actual problem
We do not guess and we do not shortcut. Our technicians use the right tools and explain, in plain language, what they find.
Explain your options clearly
Every home has a different budget and timeline. We walk you through what is possible, not just what is most expensive.
Fix it right the first time
Solutions that last, not patches that come back next month.
Stand behind the work
When other plumbers give up, we find the answer. It is why more than seven in ten of our customers call us back. The other three just have not needed us yet.
What 66,400+ jobs have taught us
More than five thousand plumbing calls, desert homes in Phoenix, mountain cabins in Flagstaff, historic properties in Prescott, have taught us one thing. The houses are different, but homeowners want the same thing: an honest diagnosis, real options, and work that holds up.
Few plumbers serve both the desert Valley and the mountain towns up north. We do, because our family lives in both. Our Anthem headquarters covers the Valley, Cave Creek, Scottsdale, and the surrounding metro. Our Flagstaff crew handles altitude, freeze protection, and the seasonal-home rhythm of Munds Park, Prescott, and the high country. The method is the same everywhere. The expertise adjusts to the climate. See all service areas.